The Three Types of Grab-N-Go Kiosks

We know how confusing it can be when people use the term “Grab and Go.”

First, is it Grab-and-Go or Grab-N-Go? Or Grab & Go?

It’s whatever you want to call it. But for our purposes today, we will call it Grab-N-Go.

Second, what is a Grab-N-Go kiosk?

In the traditional sense, Grab-N-Go kiosks are a wall of coolers, dry goods shelves, or heated display cases that allow customers to quickly shop for prepackaged products, ready-to-eat items, or accessories.

Grab-N-Go kiosks are an excellent foodservice or retail solution as they can:

  • Be customized to take advantage of underutilized space
  • Reduce labor and overhead costs
  • Serve more customers in less time
  • Expand the number of point of sale and/or retail locations

However, even within the category of Grab-N-Go, there are different types of Grab-N-Go kiosks. Each solution has unique space and technology requirements.

Staffed Grab-N-Go Kiosks

Am example of a staffed grab and go kiosk for blue moon at red bull arena
An example of a staffed grab-and-go kiosk at Red Bull Arena, Harrison, NJ

 

A staffed Grab-N-Go kiosk is probably the most traditional configuration people think of when they hear the term Grab-N-Go. These are kiosks with coolers and shelves where customers can pick out what they want and bring it to a point-of-sale system staffed by a cashier. Staffed Grab-N-Go kiosks are great for areas where customers still demand interaction to complete the sale. These are the quickest to plan and execute.

Self-Checkout Grab-N-Go Kiosks

image of self-checkout grab and go kiosk at american family field
A self-checkout grab-and-go kiosk at American Family Field, Milwaukee, WI

 

Grab-N-Go Kiosks equipped with self-checkout capabilities (similar to what you see at many grocery stores today) are also available through Gallery Carts. Self-checkout kiosks can reduce wait times for customers with shorter lines while freeing up employees to work on other, more productive tasks. With the self-checkout units, like Mashgin, locations can have double or triple the number of points of sale over traditional staffed grab-n-go locations. Many customers are already familiar with self-checkout lanes. In a December 2019 survey, 47% of adults said they regularly used self-service checkout machines. Among younger adults aged 18-34, there is a preference to use self-checkout kiosks instead of going to a cashier.

Autonomous Checkout Kiosks or Unmanned Stores

image of Fully Autonomous grab and go kiosk at the toyota center
A fully autonomous grab-and-go kiosk at the Toyota Center, Houston, TX

 

Autonomous checkouts are kiosks that are cashier-less and checkout-free. The oversimplified explanation of how this works is that a customer enters the shop area by entering a credit card or scanning a QR Code providing the store with access to a digital wallet. Cameras track the person and products they shop for. When a product is removed from the shelf, it is placed in the customer’s virtual shopping cart. When the shopping session is over – usually by exiting a turnstile or zone – the virtual shopping cart is totaled and charged to the customer’s digital wallet.

Zippin, who creates checkout-free technology, reports an average shopping time of 40 seconds and significant increases in revenue as more SKUs can be stocked, customers are more likely to return for a repeat purchase, and stores can stay open longer.

The innovative design [of Zippin Lane] allows our guests to enjoy the benefits of frictionless shopping while we experience increased throughput for every event.
Sandra Douglass Morgan | President of the Las Vegas Raiders

At Gallery, we design, produce, and install these three types of Grab-N-Go kiosks, and we’re sure we can find the right solution for your space. So contact us today or fill out the form below to learn more about our Grab-N-Go kiosks.

Grab-N-Go Brochure Download

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Sources:
civicscience.com/americans-arent-ready-for-cashiers-to-check-out-just-yet/
www.insiderintelligence.com/content/self-checkout-is-changing-the-retail-landscape