Gallery launches quality control technology to improve efficiency and transparency in cart delivery and design:
DENVER, June 6, 2017 -- Gallery, one of the nation’s most successful manufacturers of mobile carts, kiosks and portables for food, beverage and retail businesses, has rolled out its latest technology in the form of a quality control (QC) application that provides the company’s partners, customers and employees with improved transparency and details on their product’s development. The technology, called ClientSight, ultimately improves the efficiency and outcome of every order.
ClientSight is the latest is a string of innovations designed to deliver an enhanced 21st century experience to Gallery’s customers. The effort is led by Gallery’s new quality control director, George Garner, who comes to the company with extensive experience in quality control and management at manufacturing companies including BMW, KIA and Ingersoll Rand.
“ClientSight is designed to ensure that each and every product is delivered to the precise specifications each and every time in the most efficient and transparent way possible,” said Garner. “As the company continues to grow, delivering that modern, technology-driven experience to our partners and customers is more important than ever.”
ClientSight supports root cause analysis of any quality defects, and provides order traceability throughout the entire lifecycle of a product’s development. Customers can easily view pertinent details such as serial numbers, part specifications and historical records so they have visibility into their Gallery relationship, and can easily refer to specifics when discussing an order or troubleshooting a question.
As it continues to evolve throughout 2017, ClientSight will provide an in-depth, updated view of every step of an order’s design, build, shipping, delivery and installation process. Beginning from the initial order, ClientSight will track each element of the product’s lifecycle and provide in-depth updates of the production process. The goal is to ensure that customers will be able to easily log in to the client portal to determine exactly where their product is in the development process, make change orders, shipping requests, and other on-the-fly edits in real time.
“Our clients are major league baseball stadiums, world-class concert venues, international airports, major convention centers and more, so they need modern technology that integrates with their 21st century businesses, and ClientSight is designed for this outcome,” said Dan Gallery, president of Gallery Carts. “Whether they place a large order of hundreds of carts for a new NFL stadium opening, new concession systems for a PGA event, or just a few for a hotel lobby, our customers deserve a seamless, easy technology experience that matches our unparalleled personal relationship and customer service.”
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